"A thriving major gifts program depends on a strong base of small to mid-sized donors — your major gift prospects of tomorrow. Switching from a traditional direct mail program to Telecomp tripled the number of donors in this range." – Jim Quinn, Executive Vice President, Morristown Memorial Health Foundation The fund raising programs Telecomp designs are custom-tailored and unique to each health care institution. You can read about how we Build Relationships with your patients and donors, using a set of Proven Techniques that consistently Deliver Results. Then take The First Step with us towards building for tomorrow...today. Building Relationships Health care institutions have very special needs. The nature of the relationship between a hospital and its patients is one that truly requires the utmost care and stewardship. Telecomp understands and respects the sensitive nature of this unique relationship. Since our inception, we have been designing and executing programs for health care institutions that reach out to former patients for both annual fund support and capital campaigns. Telecomp's unsurpassed expertise and proprietary processes have earned us the reputation as the industry leader in telephone outreach programs for health care institutions. A Telecomp trademark is that each of our programs begins with an intensive and detailed process of selecting the appropriate individuals from the hospital's admitting system, using specially developed criteria. This unique process gives you and your board the confidence that each contact enhances the relationship between you and your patients. The careful acquisition of new donors, as Jim Quinn's quote above shows, is a process that assists in expanding your donor base, while at all times respecting the provider-patient relationship and medical confidentiality issues. Telecomp's telephone outreach programs often increase our health care clients' donor bases by two, three, even five, times. Telecomp is also instrumental in uncovering new leadership potential. For instance, our program for a New Jersey hospital identified a donor to their former patient annual fund who initially pledged $2,000. Subsequently, the individual contributed an additional $10,000 to the annual fund. Later, the same individual pledged $1.3 million to their Cancer Center and committed over $2.0 million to their Children's Hospital campaign. By putting your concerns above all else, we come together as partners with a clear mission -- to build successful fund raising programs that create new connections and enhance existing relationships between your institution and your donors and patients. Our knowledge of fund raising, our honesty and trustworthiness, and the quality of our results are the three most often cited reasons our clients trusted their fund raising needs to Telecomp. We have achieved this level of client satisfaction, because we look beyond the individual call in order to uncover the true potential of each donor. Since 1986, Telecomp has built long-lasting relationships with dozens of health care institutions across the country, including NewYork-Presbyterian Hospital, Children's Memorial Hospital, Greater Baltimore Medical Center and Children's Specialized Hospital, among many others. Proven Techniques Telecomp has a long history of fund raising successes and a broad base of experience to draw upon as we design each program. We look closely at a health care institution's unique situation and needs to help us shape our outreach strategy. One example is our conversion of "special event" and "telethon" donors to unrestricted annual fund donors. For instance, annual raffle donors were converted to annual giving donors at a rate of 18.4% for one client. Similarly, for a Children's Hospital, Children's Miracle Network telethon donors were converted to annual giving donors at a rate of 42.8%. We believe that evaluating and creating new fund raising methods allows our clients to get closer to their donors and patients, and realize greater fund raising success. We achieve this by: • Strategic planning and creative development • The support of a team with 200 campaigns • A proprietary selection process of former patients • Comprehensive pre-call and post-call mailings • Extraordinary steps to reach each person • Scripting for meaningful communication for various patient segments • Detailed results reporting by segment • Capturing specific data to enhance your development records • Databases that are easily searchable for records requiring special attention • A custom-made pledge reminder system to increase fulfillment and maximize income Delivering Results Our telephone outreach programs are built upon our strong commitment to your needs, integrity in how we interact with your donors and patients, and our unyielding sense of responsibility and stewardship. We help to create stronger donor relationships to help you achieve your specific campaign objectives. The results are seen immediately when: • Current donors renew at higher levels of support • Lapsed donors are retrieved in greater numbers • The maximum number of new donors are acquired • Potential donors of major gifts are identified • Your development needs are carefully updated • Your relationships with donors and patients are enhanced Taking the First Step Telecomp is your fund raising partner in donor and patient telephone outreach programs. Please take a moment to look at a few Case Studies that describe how we have served several health care clients. Contact us today to see how Telecomp can benefit your health care institution. About Telecomp, Inc.. | .What's New In Fund Raising Education. | .Health Care. | .Cultural. | .Case Studies. | .Contact Us. | .Telecomp Home Copyright © 2002 Telecomp, Inc. All Rights Reserved.